Shipping & Delivery
Mandala Rasa aims to offer the most reliable shipping options as we deliver to customers around the world. We are constantly working on improving our systems.
When you order multiple products, these orders may come from different suppliers. When this occurs, your products may arrive in separate packages and in some cases on different days.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and post office process the orders, which takes an additional 1-2 days.
- Shipping time: This refers to the time it takes for items to be shipped from the manufacturer to its destination.
Australia Standard Shipping
After processing and leaving the warehouse, items usually take between 7 and 15 working days to arrive at their destination, but can take longer from time to time.
After processing and leaving the warehouse, items usually take between 14 and 30 days to arrive at their destination, but can take longer from time to time.
Customs can hold up a package for a number of days, but as we work with reliable couriers, this rarely happens and if it does, it will be handled efficiently.